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Return Policy

All returns are subject to a 20% restocking charge plus shipping and handling fees unless the following applies:

  • The product is in its original packaging and has not been opened.
  • The buyer notifies Paul N. Gardner Company within 15 days that the wrong item(s) were ordered.
  • The product is returned within 30 days of invoice date and in like new condition.
  • There is an exception request approved in writing with the appropriate signature.
  • There is a manufacturer defect or recall.
  • There is a Paul N. Gardner Company shipping error.
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